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Logged in today and got a message saying my account has been closed per section 14.3 of their ToS. No prior warning. My balance was $340. They say they will return it within 30 days but I am nervous. Section 14.3 just says they can close accounts "at their sole discretion". Has anyone successfully challenged this?
Played a slot with an advertised 96.5% RTP for 500 spins at $1 each. Got back $380. Obviously variance exists but 24% below EV over 500 spins at $500 total is pretty rough. I know sample size matters but 500 spins should start to converge. Is there a way to audit this?
Sent 0.5 ETH from my hardware wallet. Transaction shows 42 confirmations on Etherscan but the casino balance is still zero. Support says "wait 24 hours". Is there a known delay issue or is this a red flag? TxHash: 0xabc... (DM me if you want details)
You need to deposit $50,000 to reach Diamond tier and the benefits are basically a 5% cashback. Meanwhile rakeback at other places can be 15–20% from day one. No published tier thresholds either — had to ask support three times to get any numbers.
