What the five axes are, how much each one counts, and why most casinos carry no score at all.
The Trust Score is a single number between 0 and 100 with a letter grade. This page explains exactly what goes into it — and, just as importantly, when we refuse to produce one.
| Axis | Weight | What it reads |
|---|---|---|
| Licence & regulation | 30% | The licence number matched against the regulator's own public register |
| Dispute resolution | 30% | Real disputes filed here, and how many were settled |
| Withdrawal speed | 20% | Time from request to funds received |
| KYC transparency | 10% | Whether verification thresholds are published in advance |
| Bonus fairness | 10% | Wagering requirements and terms that void winnings |
There is no axis for user ratings. Review stars are shown on a casino page, but they do not move the Trust Score.
An axis only counts when there is evidence behind it. A licence that is claimed but not found in a register does not count. Zero disputes does not mean disputes were resolved well — it means nothing has been filed.
A casino is scored only when at least 2 axes have evidence and those axes carry at least 0.40 of the total weight. Below that line we publish no number and no grade. The casino is marked Unrated.
As of 26 August 2026, that applies to 673 of 1,159 active casinos. Unrated is not a low score. It is the absence of a score, and it is deliberate: a number built on one thin input would look the same as a number built on five solid ones.
Each covered axis is scored from 0 to 100, multiplied by its weight, and summed. That sum is then divided by the weight actually covered.
That last step matters. A casino evidenced on licence and withdrawal carries 0.50 of the weight, so its weighted total is divided by 0.50. Without it, every partially evidenced casino would be pushed toward zero for the simple reason that we know less about it.
The trade-off is that a score built on two axes lands on the same 0–100 scale as one built on five. That is why the grade is never shown on its own — see the next section.
| Score | Grade |
|---|---|
| 80 and above | A |
| 65 – 79 | B |
| 50 – 64 | C |
| 35 – 49 | D |
| Below 35 | F |
Next to every score we say what is holding it up.
Today 3 casinos carry the first label. The rest rest partly on self-reported material, and we would rather say so than let an A grade imply more than it should.
Scores are recomputed as a batch when the inputs behind them change — a licence register import, new disputes, a verified withdrawal measurement. There is no live per-event recalculation, and a score can sit unchanged for weeks if nothing behind it moved.
Two things you do change the inputs directly:
User-reported withdrawal times are shown on the casino page, but they do not feed the score. A third-party report is easier to plant than it looks, and until that is solved properly we keep it out of the number.
The score compresses five things into one number. It cannot tell you whether a casino suits you, and a high grade is not a recommendation to deposit. Read what backs it, check the disputes, and treat it as a starting point rather than an answer.
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